Privacy Policy
Your privacy matters. This policy explains how we handle your information.
Last updated: January 22, 2026
Kid Care Connect ("Kid Care Connect," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit www.kidcareconnect.com or use our services.
By accessing or using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you voluntarily submit information through our website, forms, or communications, we may collect:
- Name
- Email address
- Phone number
- Child-related information provided by a parent or legal guardian
- Any information you submit through contact forms or intake forms
b. Usage Data
We may automatically collect limited technical data such as:
- IP address
- Browser type
- Pages visited
- Date and time of access
This data is used for site functionality, security, and analytics.
2. How We Use Your Information
We use collected information to:
- Respond to inquiries and user-initiated requests
- Provide access to the Kid Care Connect platform
- Send account notifications and service-related updates
- Improve website functionality and user experience
- Communicate important updates related to your account or request
We do not sell personal information.
3. SMS Communications
If you provide your phone number and opt in, Kid Care Connect may send non-marketing, informational text messages, including:
- Account notifications
- Intake reminders
- Platform updates
- Responses to user-initiated requests
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at info@kidcareconnect.com.
Kid Care Connect does not provide medical advice, diagnoses, or treatment information via SMS.
4. Healthcare Disclaimer
Kid Care Connect is a coordination and information platform.
We do not provide medical care, diagnoses, or treatment. Any health-related information shared through the platform is provided for informational purposes only and should not be considered medical advice. All clinical decisions are made between users and licensed healthcare providers.
5. Sharing of Information
We may share information only:
- With service providers who support our website or communication systems (e.g., messaging platforms)
- When required by law or legal process
- To protect the rights, safety, or security of Kid Care Connect or users
All service providers are required to safeguard information appropriately.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
We may use cookies or similar technologies to improve site performance and understand user behavior. You may adjust your browser settings to disable cookies if desired.
8. Children's Privacy
Kid Care Connect is intended for use by parents and legal guardians. We do not knowingly collect personal information directly from children under the age of 13 without parental consent.
9. Your Rights and Choices
You may:
- Request access to or correction of your personal information
- Request deletion of your personal information, subject to legal obligations
- Opt out of SMS communications at any time by replying STOP
Requests can be submitted to info@kidcareconnect.com.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Kid Care Connect
Email: info@kidcareconnect.com
Website: www.kidcareconnect.com
SMS Messaging
If you provide your phone number and opt in to SMS updates, we use it to send messages related to your request, account updates, and service notifications. Message frequency varies. Message and data rates may apply.
- Opt out at any time by replying STOP. For help, reply HELP.
- We use service providers to deliver SMS (for example, messaging platforms). They process your phone number and message content only to provide this service to us.
- We do not sell your phone number. We share it only as needed to provide the SMS service or as required by law.
